Ordering and delivery
Do you deliver across Lebanon?
Yes. We deliver across Lebanon for a flat $5 per order, using the courier Wakilni.
How long does delivery take?
Orders in Lebanon are delivered within 1–3 business days.
Do you offer cash on delivery?
Yes. Cash on delivery is available for orders in Lebanon.
Do you ship outside Lebanon?
We ship to selected countries. The shipping cost for your country is shown at checkout. See our Shipping & Delivery page.
What currency are your prices in?
All prices are in US dollars (USD).
How can I ask a question about my order?
Message us on WhatsApp or use our Contact page.
Returns and refunds
Can I return an item?
Yes. You have 24 hours after receiving your item to request a return. The item must be unworn or unused, with tags, in its original packaging, and you need the receipt or proof of purchase.
Can I return sale items?
No. Sale items and gift cards cannot be returned. Bundles shown with a sale price fall under this rule.
What if my item is damaged or wrong?
Please inspect your order when it arrives and contact us immediately if an item is defective, damaged or not what you ordered, so we can make it right.
How long do refunds take?
Once your return is accepted and inspected, approved refunds go back to your original payment method within 5 business days. Your bank may need extra time to post it. Full details are in our Refund Policy.
Products and sizes
What sizes are your towels?
Kitchen towels are 40×60 cm. Bathroom towels come in bath (70×140 cm), hand (50×100 cm), guest (30×50 cm) and face (33×33 cm) sizes.
What are your bundles?
Bundles are multi-packs and gift packs sold at a lower price than buying the items one by one. Many towel bundles let you pick a pack size and colors, including a mixed-colors option where you note your choice with the order. We also run Buy 5 Get 1 Free offers on selected undershirts and underwear.
Do you sell for kids and plus sizes?
Yes. We have collections for boys and girls, back-to-school essentials packs, and plus-size cotton pajamas for men.